Delivery Policy

Last updated: November 10, 2026

1. Instant digital delivery

Nothing physical is shipped and there are no shipping fees. As soon as your payment is confirmed:

• your download links appear on the thank-you page;
• you receive a confirmation email with the same links (check spam and the Promotions tab).

2. Link validity

Links are personal and secure, and stay active for 30 days — download and save your files. After that, we resend them free on request.

3. Formats

PDF, XLSX (Excel / Google Sheets / LibreOffice), PNG and HTML (opens in your browser), packed in ZIP files, in English, French and Arabic.

4. Didn't receive it?

No email within 15 minutes? Write to [email protected] and we'll resend your links.